Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from zyorohub.com (the “Site”). When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with it. This automatically collected information is referred to as “Device Information.” We collect Device Information using technologies such as cookies (data files placed on your device), log files (which track actions and data like IP address, browser type, ISP, and time stamps), and web beacons or pixels (electronic files used to understand your browsing activity).

Additionally, when you make or attempt to make a purchase through the Site, we collect certain information from you, such as your name, billing and shipping address, payment details (including card numbers), email address, and phone number. This information is called “Order Information.” Together, Device Information and Order Information are referred to as “Personal Information.”

We use this Personal Information to fulfil orders placed through the Site, including processing your payment, arranging shipping, and providing you with invoices or order confirmations. We also use it to communicate with you, screen orders for potential fraud or risk, and, when in line with your preferences, send information or advertisements about our products or services. Device Information helps us identify risks (especially fraud based on IP address) and improve and optimise our Site by analysing how our customers browse and interact with it.

We share your Personal Information with third parties to help us use it as described above. For instance, we use Shopify to power our online store (read more about Shopify’s Privacy Policy at https://www.shopify.com/legal/privacy) and Google Analytics to understand how customers use our Site (read more at https://www.google.com/intl/en/policies/privacy/). You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. We may also share information to comply with laws, respond to lawful requests, or protect our rights.

We may use your Personal Information for targeted advertising or marketing communications that we believe may interest you. You can opt out of targeted ads on Facebook, Google, and Bing, or through the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/. Please note that our Site’s data collection practices remain unchanged when we see a “Do Not Track” signal from your browser.

If you are a European resident, you have the right to access the personal information we hold about you and request that it be corrected, updated, or deleted. To exercise this right, please contact us using the information below. We process your information to fulfil contracts (such as orders) or to pursue our legitimate business interests. Please note that your data may be transferred outside of Europe, including to Canada and the United States.

When you place an order, we maintain your Order Information for our records unless you ask us to delete it. We may update this Privacy Policy occasionally to reflect changes in our practices or for legal or regulatory reasons.

For questions, more information about our privacy practices, or to make a complaint, please contact us at support@zyorohub.com or by mail at: Zyoro Hub, [Re: Privacy Compliance Officer], Complete Address.